Register for Online Services

Online services allow you to:

  • Book, check or cancel appointments with a GP, nurse or other healthcare professional.
  • Order repeat prescriptions.
  • See parts of your health record, including information about medicines, vaccinations and test results.
  • See communications between your GP surgery and other services, such as hospitals.

What service is available?

At Thatcham Medical practice we offer 3 ways to access online services (please click each for more information).

Note: Apart from all having very similar features and preferences, Patient Access and the NHS App works on all forms of digital platforms (i.e., computer, laptop, tablet, smartphone and other mobile devices).

How to register for Online Services

Register with a letter

You can register by visiting our practice in person and requesting a registration letter which will enable you to set up a full account. This needs to be requested when you visit the practice and will require identification. You can register by:

After submitting your form and presenting the required identification(s), you will receive a registration letter (containing your online credentials – Linkage Key, ODS Code and Account ID), you can then use the details as required.

Register without a letter

It is possible to register without visiting the practice or obtaining a registration letter. Just download and/or install one of the app or service (mentioned above) and then create your “basic” account. You will be able to book an appointment, order repeat medication and view your summary record.

If a full account is preferred (viewing your medical record – Test Results, Documents, Immunisations, Consultations), you will need to:

  • Setup a NHS login and prove who you are (i.e., citizen identification) in order to obtain your online credentials.
  • Contact our practice by completing our Register for Online Medical Record Access form for your GP’s authorisation should you require access to your medical record.

Further Information

If you experience any problems with online access that we cannot resolve, please contact the following help desks as appropriate: