Appointments

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an Appointment

Urgent appointments for today or tomorrow

If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.

If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.

Ways to book

1. Request an urgent appointment online

2. Telephone: 01635 867171

Extended Access

We also have extended access available. See our Out of Hours information.

Book a Routine Appointment

Ways to book

Appointments are released after 11am.

1. Download the NHS App

2. Use our online services

3. Request an appointment online

4. Telephone: 01635 867171

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

If you require a home visit, this will be triaged by a clinician. Please request before 11am and a clinician will call you.

Phone: 01635 867171

Home visits are reserved for patients who are unwell and housebound.

If you are unsure whether you need to see a doctor or nurse, please ask reception for assistance.

Treatment Room Appointments

See a clinician about various conditions such as vaccinations, travel advice, family planning, chronic disease management, blood pressure.

Learn more about our clinics and services

Ways to book

1. Request an appointment online

2. Telephone: 01635 867171

Musculoskeletal (MSK) Triage

For people experiencing symptoms of limb disorders such as back pain, joints, ligaments, muscles, nerves, tendons, and structures that support limbs, neck and back or sports injuries.

Book an appointment on the phone: 01635 867171

Learn more about MSK Practitioner Clinics

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

1. Cancel using our online services

2. Cancel using the NHS App

3. Telephone us on 01635 867171.

Chaperones

If you would like a chaperone present during your consultation, please advise the receptionist when booking your appointment or when checking in.

Interpretation & Translation

We can arrange interpretation and translation services in person or by phone for our patients who do not speak English. Please ensure you advise reception at the time of booking an appointment so arrangements can be made.

Out of Hours

Enhanced Access

Mornings

7:30am to 8am: GP Telephone calls (Monday to Friday)

Evenings

6:30pm to 7pm: Four evening clinics per week (Monday to Thursday)

(All appointments prebookable up to 6 weeks in advance)

Saturdays

Phone Lines unavailable

8am to 12pm: Appointments will be bookable in advance with a GP or Nurse twice a month.

Out of Hours Service

Between 6:30pm and 8am Monday to Friday and all day at weekends and on Bank Holidays your call will be redirected to the NHS 111 service.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online